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November 20, 2014 12:40:39 PM
In reply to Michael, Rumson
Thank you for stopping by TD Helps, Michael, We are more than happy to guide you in the right direction.
If you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our TD Bank BusinessDirect, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If you wish to enroll for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Just in case if you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow this link: http://bit.ly/1dl2HX6. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. In case you don't have a debit card or would like to have immediate access to online banking, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores
If you are referring to your TD Visa Credit Card and would like to send us a secure message, please feel free to visit here: http://bit.ly/1mZCFef to enroll for Online Banking. You'll need your 16 digits Credit Card account number, your name, date of birth, zip code, home phone number, your Card Security Code, and your mother's maiden name or Security Word you chose at the time of your application to complete the enrollment process.
If you're unable to enroll, or if you're missing any of the required information, please feel free to call a TD Card Services Specialist 24/7 at 888-561-8861, who can help get you up and running!
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, mount laurel
November 20, 2014 12:42:47 PM