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Lisa, Philadelphia, PA
October 2, 2015 01:20:54 PM
1 person recommended this |
In reply to Lisa, Philadelphia, PA
Hi Lisa and we appreciate you choosing to connect with us on TD Helps this afternoon.
We're sorry to hear of your loss. In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). In order to access the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store: Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with a raised seal dated within 60 days, and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind, these documents may vary by State. We recommend visiting a TD Bank Store, or give us a call directly 24/7 at 888-751-9000 to speak with a Banking Specialist for further information. For locations and hours, please visit: http://bit.ly/TDStores.
Hope this helps and have a nice day.
Sandy D, Mount Laurel
October 2, 2015 01:22:47 PM
1 person recommended this