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July 15, 2015 01:55:21 PM
In reply to Vincent, Norristown
Thank you for reaching out to us on TD Helps during this difficult time, Vincent. We're very sorry for your loss.
It is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s) in the unfortunate event of a Customer’s death. In order to access the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store: Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with a raised seal dated within 60 days, and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
As these documents may vary by State; therefore, we highly recommend that the Executor/Administrator visit a TD Bank Store to speak with a Banking Specialist for further information. For locations and hours, please visit: http://bit.ly/TDStores.
Please let us know if there is anything else we may help with, Vincent. Take care.
LiShu R, Mount Laurel
July 15, 2015 01:58:13 PM