Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Insert answers directly under each item# below:
X. Where is "Contact Us" on TD Bank web site?
1. For Growth Money Market, tell required Qualified Account Activity to get better rate % ?
2. For 60+ Checking, tell if any fee is charged for paper statement?
2.1 How to avoid any fee with paper statement delivery?
2.2 For 60+ Checking, tell if printed check images will be included with paper statement?
2.3 For 60+ Checking, tell if check images will appear on web site?
2.4 Tell my 60+ Checking monthly statement tell cutoff date?
3. Change my 60+ Checking monthly statement cutoff date to last day of month & confirm done.
September 13, 2015 07:37:52 PM
1 person recommended this |
In reply to Michael, Mauldin
Good evening, Michael!
Great to see you with us on TD Helps and welcome to our forum.
First, should you ever like to reach us, you can give us a call 24/7 at 888-751-9000. This information can be found on our home page at www.tdbank.com, by clicking on the Customer Service link in the top right corner.
To answer your question about our Growth Money Market account, to receive a rate bump you must link an eligible checking account, have a recurring transfer established from another TD account you have, and have your balance in the money market account grow by at least $50 per month. If your account meets all of these, it will receive the interest rate bump in the following statement cycle. Feel free to take a look at this page: http://bit.ly/1KgUKvH for more info about this account type.
And with respect to our TD 60 Plus Checking account, feel free to review the Account Guide here: http://bit.ly/1yFOmu7. For this account, there is no fee for your paper statements. Check images are not included automatically on the paper statements for this account – if you wish to receive them, a fee would apply and you can see that info at the link provided. If you do opt to receive paperless statements, then these images would be issued for you on the paperless statement, free of charge.
For all of our personal accounts, your cancelled check images are available via Online Banking for 60 days. Once this time frame has passed, you could refer to the images on your paperless statements for any month in which your account was paperless (if you had chosen this option), or you can request them for a fee with a Representative either by phone or in-Store. Our Fee Schedule can be found here: http://bit.ly/1cTejgt. Kindly note that deposited check images are not available online.
Regarding your own account, Michael – in order to review your current statement period or to make changes to it, please give us a call. We apologize that we can't check on this here, as TD Helps is not a secured forum for your confidential account info. You can reach us at the number first mentioned above at any time that's convenient for you.
We certainly hope this answers all of your questions this evening but if not, feel free to reply!
Thanks again for the message and have a great night.
Kristen P, Mount Laurel
September 13, 2015 07:40:28 PM
1 person recommended this