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My employer confirmed I was paid today, however, I do not see the funds in my account. Is this due to the Holiday today?
November 11, 2016 04:54:52 PM
In reply to Stephen, Gardner
We appreciate your visit, Stephen. We would be glad to provide details that may help.
We're able to process direct deposits to our Customers' accounts on all days that are business days. A business day is every day except Saturdays, Sundays, and Federal holidays.
If you expect a deposit and a holiday is occurring, we would recommend that you check with the Sender to determine if they'll be sending your deposit effective prior to the expected date or after. If TD Bank receives the deposit for a business day, we'll be able to post it to your account as you would normally expect.
As TD Helps is considered an unsecured site, we apologize that we are unable to review your account directly. However; please feel free to reach us 24/7 at 888-751-9000, or at any of our Stores found here: https://go.td.com/1nq31dc and we'll be glad to check on the status of your deposit for you.
We hope this helps, Stephen. Please let us know if you have any other questions.
Shanika A, Mount Laurel
November 11, 2016 04:55:17 PM