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I have not yet recieved my paper statement htat was issued on june 11.
June 24, 2017 10:49:24 AM
In reply to Peter, longmeadow
We're sorry to hear that you haven't received your statement yet, and we'll be happy to help provide you with options that will allow you to do so!
Your first, and most convenient, option would be to print your statements from the comfort of your home right from your Online Banking! To get started, you'll want to log in by using the link here: https://go.td.com/1eaISlq. If you haven't signed up for Online Banking yet, we'll be happy to help you do so! Please click here https://go.td.com/1lU2qfY to start the enrollment process. You'll need your account number, Debit/ATM Card number, social security number, and a valid email address in order to so.
Once you have logged in, simply click on the account you wish to review. Once there, you will be reviewing all your transactions. Towards the top of your screen, you will see a green tab that reads 'Statements and Notices'. After you have clicked here, you may locate the statement of your choice by clicking 'View'. This page will allow you to review your statement, as well as print them!
If you don't have the ability to print your statements from home, you may also request copies by sending a secure message, free of charge! As you are already logged into your Online Banking, towards the top left side of your page, you should see the 'Message Center', where you may then click 'Send a Secure Message'. In order to request a specific statement, under the subject line, you'll want to click 'Request a Statement Copy'. You will than have the option to pick the account you are looking for statement copies for, as well as the month and year.
You may also request for statements to be mailed to your address by calling 1-888-751-9000. Our Banking Specialists are available 24 hours a day, 7 days a week, and are always happy to help! You may also, as always, visit a TD Store location. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly, but as TD Helps is not considered a secure forum, we do not have access to your account to do so.
We sincerely hope this information was helpful, Peter. Have an amazing weekend!
Customer Service Team, Mount Laurel
June 24, 2017 10:50:24 AM