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I need to withdraw some cash in switzerland and I don't want to pay too much in the withdraw fee and currency exchange fee
June 7, 2017 12:27:31 PM
1 person recommended this |
In reply to Thao, Nanaimo
Hi Thao! We hope you're enjoying your time in Switzerland.
We'd be glad to try to help you save a little money accessing your funds while abroad.
We have some pages on our website that might be helpful when traveling abroad. For some travel tips, please click here: https://go.td.com/2s4G3Pe. For some frequently asked questions about international travel, please click here: https://go.td.com/1ltwDDc.
If you use your debit card at an ATM in Switzerland, there will be a $3.00 fee charged by TD for making a withdrawal at a non-TD Bank ATM. Please note that the bank or institution that owns the ATM may assess its own fee for the withdrawal as well. To avoid this fee, we can recommend visiting a bank there and requesting to make a cash advance with the teller. You'll need to provide them your TD Bank Visa Debit Card and the withdrawal would be done as a Visa transaction. Please note that while TD Bank does not charge foreign transaction fees, the bank processing the cash advance may charge a fee of their own. We recommend inquiring into any cost before proceeding with the transaction.
With regard to the currency exchange, that is an ever-changing figure and is based on the rate at the time of the transaction. The bank teller should be able to provide you with the exchange rate at that time.
We want to make you aware that with some of our accounts, we offer a bonus of waiving Non-TD Bank ATM fees. With some, we even reimburse the fee charged by the ATM. There are specific account and balance requirements for waiving some of these fees, in particular fees charged by the other financial institution. You can review these requirements in the Personal Fee Schedule by clicking here: https://go.td.com/2kFZ5mK. To review the checking and savings accounts we are currently offering to see if you're in one of these accounts, click here: https://go.td.com/2eQORxu for checking accounts, and here: https://go.td.com/2qsWeEG for savings accounts.
If you're not already in one of those accounts and would like to make that change, it can be done in-Store, through secure message, or by phone. To call us from outside the United States, use country code 011 at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we're available 24 hours a day, 7 days a week. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less. If you'd like to make this change at one of our Stores when you return from Switzerland, please stop in at any time during lobby hours. You can find a Store near you by clicking here: https://go.td.com/1nq31dc.
Have a great day, Thao!
Customer Service Team, Mount Laurel
June 7, 2017 12:27:50 PM