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I had Rapport Trusterr yesterday on my computer and I have it for more than a year. Last nite I had an update and I noticed the icon was missing. I checked to see if it was in still in my system, but I wasn't sure if the security was the same. I uninstalled and attempted to re-install and the message says that Trusteer is not compatible with my system.
I have a desktop HP 8.1 Can you explain why I'm unable to download IBM Security Trusteer Rapport Now?
Zora, New York
May 24, 2015 01:44:53 PM
2 people recommended this |
In reply to Zora, New York
Thanks for getting in touch with us, Zora!
Sorry to hear you've encountered some difficulties in using our Trusteer Rapport software. We'd be glad to help you troubleshoot from here and provide you with a few options to get this fixed as soon as possible.
First, we invite you to take a look at our page that lists a bit more info about Trusteer Rapport: http://bit.ly/1yNtAZG. we'd like to let you know that this software is compatible with most current operating systems and browsers. If either of these are out of date, you might like to update your operating system and/or browser and reinstall the software after this is complete.
If you've already tried this, you might find some helpful information on the Trusteer site directly. Using the link provided above, feel free to scroll to the bottom of the page and locate a link for "Trusteer Customer Support" which transfers you directly to their site. We think you might find the most benefit by reaching out to Trusteer Rapport for assistance and technical support related to their products.
Please also feel free to reach our Tech Support Team 24/7 at 800-493-7562, who may be able to assist you with the troubleshooting process.
We hope this helps a bit, Zora and enjoy your holiday weekend!
Kristen P, Mount Laurel
May 24, 2015 01:47:52 PM
1 person recommended this