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February 6, 2015 09:30:04 AM
In reply to Catherine, Warwick
Great question, Catherine, and thanks for stopping by TD Helps for your answer. We are happy to assist you!
There're a few options that you may use to notify us of your travel plans. First, you may notify us by sending us a Secure Message through your Online Banking account if you're currently enrolled. To send a Secure Message, please log into your account and click on the Customer Service tab and then select Send a Message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flight locations if applicable. If you have personal TD accounts and are signed up for our Retail online banking, please click here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
If you are not currently enrolled for Online Banking and wish to enroll your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the process. In order to do so, you will need your account number, TD Bank ATM/Debit card, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Just in case you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow this link: http://bit.ly/1dl2HX6. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification number, account number, ATM/Debit Card number, the business name, and your email address. When you are finished with the application, you will receive an email confirmation within 2 business days that contains your User ID and Password. In case you don't have a debit card or would like to have immediate access to online banking, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores,
Additionally, you may contact our 24/7 Customer Service line at the same number provided above to have a Customer Service Representative place a travel notification on your accounts, or you can do so in person at a local TD Bank Store during lobby hours.
We want to make sure your trip is as stress-free as it can be, and we'd like to share with you that cards bearing the Visa logo are accepted at locations all over the world. However, please be sure to carry more than one method of payment while traveling, just in case you encounter any acceptance issues.
Please check out: http://bit.ly/1fO8wKy for a few tips to manage your money when traveling. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
Additionally, if you need to call us while you're outside the United States, you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Catherine,please feel free to reach out to us again if you have any further questions. Have a great weekend and safe travel!
LiShu R, Mount Laurel
February 6, 2015 09:31:38 AM