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October 17, 2014 04:43:17 PM
In reply to steven, saco
We appreciate you joining us on TD Helps today with your question, Steven.
If you have been enrolled for online banking longer than 30 days, you may request to update your address for your account profile online by following the steps below:
-After you log onto your Online Banking, please select the "Customer Service" tab
-Under Self-Service, please click on the "Change Address, Phone, and E-Mail Address" link
-Check the Account you'd like the new address to reflect and fill in the fields necessary.
-After the fields have been filled in, please remember to select "Send".
If your online banking account is less than 30 days old or you prefer to speak with a Representative directly, you’re welcome to contact us 24/7 at 888-751-9000, or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you. Upon proper account verification, we will be gladly to update the address for you.
Another option would be changing your address via mail. Feel free to mail a request to:
TD Bank, NA
6000 Atrium Way
Mt Laurel, NJ 08054
Mail Stop # NJ5-002-215
To change your address for a Credit Card, it can be changed by calling 888-561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. Your address change will take effect immediately on your Credit Card.
The change of address for a personal loan can be completed by calling 800-328-2119, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Line of Credits and Home Equity Line of Credits (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling 800-328-2119.
Please keep in mind that your new address should be updated within 3-5 business days.
Thanks again for reaching out, Steven, and let us know of any other questions. Have a great weekend!
Katherine G, Mount Laurel
October 17, 2014 04:51:15 PM