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April 2, 2015 06:36:58 AM
In reply to hung, webster
Thank you for reaching out to us on TD Helps, Hung. We're sorry for your loss and we'd be glad to assist you regarding the account in question. It's important for TD to assist the family and/or the Executor/Administrator with anything we can un the unfortunate event of a Customer's death.
Typically when an account holder passes, the Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
As this question pertains to a specific account and state laws vary, we recommend visiting the TD Bank location where our Customer banked for further assistance. Click here: http://bit.ly/TDStores to find a list of TD Bank locations or give us a call 24/7 at 888-751-9000.
We hope this was helpful and please let us know if you have any additional questions, Hung. Take care.
LiShu R, Mount Laurel
April 2, 2015 06:37:49 AM