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September 25, 2014 02:54:58 PM
In reply to Nancy, Furlong
Thanks for joining us today at TD Helps, Nancy.
You'll be happy to know that you can use any ATM worldwide where VISA and NYCE are accepted. We encourage you to check out our current fee schedule here: http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your debit card out of the country. If you are unable to find an ATM that is compatible with your TD Bank Debit Card, it may also be used to obtain a VISA Cash Advance.
If you are planning to travel to Paris, we ask that you give us a call before your trip to place a Travel Notification on your account. To protect your account from fraud, TD Bank may decline any irregular debit, credit or ATM card transactions that are attempted, if we are unaware of your travels.
To place travel notes, please give us a call 24/7 at 888-751-9000 or you may visit a TD location, during lobby hours. For Store hours, please check out: http://bit.ly/TDStores.
You may also send us a secure message on www.tdbank.com and request the Travel Notification to be added. To send a secured message, you must first log on to your TD Bank online profile. Once you're logged in, please click on the "Customer Service" tab, and then select "Send a Message" In your message please include where you're traveling as well as the dates. If you're not currently enrolled for Online Banking, you can do so for free by clicking here: http://bit.ly/1lU2qfY. You'll need your account number, Social Security number and your ATM/debit card number. As soon as the application has been completed, you'll immediately be able to access your account to send the message.
If you need to call us while you're outside the United States you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
We hope this helps. Have a good day and enjoy your trip!
Luis C, Mount Laurel
September 25, 2014 03:03:27 PM