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Joann, New York, New York
April 9, 2015 01:41:22 PM
In reply to Joann, New York, New York
Thank you for coming by TD Helps, Joann.
We're sorry if there is any confusion and we will try to help make what occurred clearer.
Typically a maintenance fee is charged when your account balance goes below your daily minimum balance at any time during your statement cycle. As we'd like to assist you directly, we are unable to do so because TD Helps is considered a public forum. Since this question pertains specifically to your account, we kindly ask you to contact us 24/7 at 888-751-9000 or visit us at any TD Bank location during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you are enrolled in Online Banking, you may send us a Secure Message as well. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a Secure Message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
Hope this information helped and have a nice day!
Brian M., Mount Laurel
April 9, 2015 01:42:17 PM