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gary, west new york, nj
October 22, 2014 09:08:38 AM
In reply to gary, west new york, nj
Good morning, Gary. Thanks for joining us here on TD Helps.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Additionally, we invite you to visit here: http://bit.ly/1cTejgt for more information on the fee schedule.
Generally speaking, each withdrawal, transfer, and balance inquiry made by a TD Customer at an ATM not owned by TD is subject to a $3.00 fee, which is charged by TD Bank the same day the transaction is made. The owner of the machine or network may assess a fee at the time of your transaction, including a fee for balance inquiries, in addition to any fees assessed by TD Bank.
We'd like also like to go over some options with you which may help you save money on fees.
First, you may start using your TD Bank Visa Debit Card instead of cash; it is safer, linked to rewards, and most merchants will accept it even for smaller purchases. TD Bank Debit cardholders can take advantage of hundreds of special discounts when shopping online or in stores with their Debit Card - from travel and restaurants to their favorite stores! Discounts are easy to redeem: no enrollment needed no points to keep track of, and no hassle! Customers can visit our newly designed website at http://bit.ly/1rNJqlL to see what savings are available. Please be sure to check back often as these discounts change three times a year!
Or, you may get cash back when using your debit card at the point of sale; many major retailers and grocery chains will give cash back at the register without a fee.
We also have some deposit account products which will either waive non-TD ATM fees or receive unlimited ATM surcharge refunds. To view and compare our checking accounts, visit http://bit.ly/1oXjGgF or check out our Checking Selector Tool http://bit.ly/1vW1xnU for help selecting a checking account that is the best fit you. To view and compare savings account products, click on http://bit.ly/1g5vhXQ , or if you prefer, we also have a Savings Selector Tool http://bit.ly/1vW1DvM which can help you choose the best savings account for your needs.
If you would like to change your existing account to a different product type to avoid future non-TD ATM fees or receive ATM surcharge refunds, you may call our Banking Specialists or send us a secure message via Online Banking as discussed above.
Gary, have a wonderful day and thanks again for stopping by!
Sandy D, Mount Laurel
October 22, 2014 10:21:41 AM