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I put x amount of money in my savings account back in April and there was no fee charged for that month or the month of March, but I was charged a 5 dollar fee for the month of May, but then it also says I have interest credit of $0.01 which is making my balance completely different than what it's supposed to be after the fee is taken out. I'm very confused.
Samantha, Clifton, NJ
June 2, 2015 02:58:10 PM
In reply to Samantha, Clifton, NJ
Good of you to stop by TD Helps, Samantha! We're sorry for any confusion and we'll be glad to clarify this for you.
As we'd like to assist directly, we are unable to do so as TD Helps is considered an unsecure forum. Most of our deposit accounts do require a daily minimum balance in order to avoid monthly maintenance fees. With that being said, we'd need to speak with you directly to go over the specifics of your account. Please give us a call 24/7 at 888-751-9000 or visit us at any TD Bank during lobby hours. Once our Banking Specialist verifies your account information, they'll be able to provide the additional assistance that you need. Click here: http://bit.ly/TDStores to find a TD Bank near you.
Also, if you're enrolled in online banking, you can send a secure message as well. If you're not currently enrolled for online banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secure message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
We hope this information helps and let us know if you have any additional questions, Samantha! Take care and have a great week.
Katherine G, Mount Laurel
June 2, 2015 03:02:39 PM