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December 13, 2014 03:00:18 PM
In reply to Shannon, Westminster
Thank you for joining us here at TD Helps, Shannon. We are sorry you're having difficulties with our online Bill Pay and would like to guide you in the right direction for help.
To best assist you, we recommend contacting us 24/7 at 800-493-7562, Option 3 to speak with one of our Banking Specialists. Upon proper account verification, we can identify the cause of the error message and offer possible solutions to get it resolved. If you prefer, you may also stop by any of the TD Store locations in your area during normal lobby hours for additional assistance. To find out TD Store locations near you, please visit: http://bit.ly/TDStores. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Let us know if you have any further questions. We are always here to help. Have a pleasant day.
LiShu R, Mount Laurel
December 13, 2014 03:01:28 PM