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Why am i getting "authentication failed" when i enter my name, last 4 digits of SS and type of bank account??

Ken, Wantage
August 25, 2015 10:52:59 PM

1 person recommended this | 1 Response

In reply to Ken, Wantage

Thanks for joining us on TD Helps, Ken. We're sorry to hear that you are having technical difficulties and we'll be happy to point you in the right direction. To ensure that this issue is promptly taken care of, please contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, they will be able to help you reset your Online Banking Password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores. If you are referring to your password on www.tdcardservices.com, you can first try the "Recover Password" option on the right side of the logon page as long as you know your current User Name and the Email Address you registered with. If this is unsuccessful or you need any additional help, please contact one of our Credit Card Specialists 24/7 at 888-561-8861. We hope this helps, Ken! Have a great night.

Customer Service Team, Mount Laurel
August 25, 2015 10:53:48 PM

1 person recommended this

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