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I could not remember my best friends last name, but I don't remember putting a last name when I signed up
October 18, 2015 10:38:05 AM
In reply to Desean, Flushing
Good morning Desean!
Thank you for stopping by and we're sorry to hear about the difficulty you're having with one of your security questions.
These are typically chosen when you first enroll in Online Banking for your account, and you will have three attempts to enter the correct answer before your online account will become locked. If you don't remember selecting this question and are now locked out due to an invalid answer, we apologize, and kindly ask you to get in touch with us directly to get this fixed. Our Banking Specialists will be happy to assist you in updating your questions and answers and logging you back into your account. You can reach a Specialist by calling 888-751-9000, 24 hours a day, 7 days a week.
If you would prefer, we also invite you to visit any local TD Bank Store near you. For lobby hours and locations near you, check out: http://bit.ly/TDStores.
Thanks again for writing in, Desean and we hope this will help you right now.
All the best to you and we'll talk to you soon!
Kristen P, Mount Laurel
October 18, 2015 10:39:22 AM