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I mailed my finance payment on 12/30/16 and it was just cashed by my bank on 1/20/17. I got a late charge on my finance account last month as well and the payment was mailed in plenty of time to be applied on time and still was charged a late charge. This is the third time now this has happened.
January 30, 2017 08:53:33 AM
Borrowing & Managing Your Credit
In reply to Steven, Greenwood
We understand your concern, Steven. We'd be glad to point you in the right direction.
Please know that if this is a loan you hold with TD Bank, we recommend reaching out to us directly to discuss your concerns. You are able to reach us 24/7 at 800-937-5020. Our Specialists will be glad to review your account and discuss payment options.
Similarly, you are able to visit any TD Store to discuss your account. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If this is in regard to a loan you have with TD Auto Finance, we ask that you contact them at 800-556-8172. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Steven. Have a good day.
Megan K, Mount Laurel
January 30, 2017 08:53:44 AM