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TD Bank Checking Account transactions posted on 2/22/2016 show that I have Minus $823.72 in my available balance and neither I nor my mother, who use the account spent any of that money. This sounds like theft. Please help me catch these persons responsible.Thank you.
February 29, 2016 09:32:47 AM
In reply to Leonore, Nashua
We understand your concern, Leonore and we'd be glad to point you in the right direction.
To best assist you, we ask that you reach out to us directly. You are able to call us 24/7 at 888-751-9000. After account verification, our Specialists will be glad to review the transaction with you in detail and place a dispute if it is found to be unauthorized.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
February 29, 2016 09:32:58 AM