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i just changed my username and i can't remember it. my phone has been shut off and i can't check my account to see if a check i deposited cleared so i can pay my phone bill
December 28, 2014 10:16:43 PM
In reply to Michael, Doylestown
Thanks for getting in touch with us, Michael. We know it's easy to forget login information these days and we're glad to help you.
If you can't bring your User Name to mind right now, don't worry! We invite you to give one of our Specialists a call, who will be more than happy to assist you in retrieving this information. We can be reached directly at 888-751-9000, 24 hours a day, 7 days a week.
You're also welcome anytime at any of our convenient Store locations. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Please keep in mind that security questions are used for additional verification and won't be able to be used to help you log in if your user name or password is forgotten. You're also able to check your account with us by phone at the number mentioned earlier 24/7, or at any Store, just in case you're ever experiencing difficulty logging in.
Thanks again for writing in and we hope this helps you check your account, Michael. Have a great New Year!
Katherine G, Mount Laurel
December 28, 2014 10:18:41 PM