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I recently opened a savings account and transferred 60 dollars into it from my checking account. After doing so I realized the online banking did not allow the option for me to view the savings account, I tried opening an online account for that so I can view it, but I was unable to. So I took a walk over to the Td atm only for it to say I couldn't check the balance there either. So now I feel like my 60$ is up in the air and I just want to move it back to my checking a account.
Christina, New York City
May 5, 2015 09:30:22 AM
In reply to Christina, New York City
Thanks for joining us on TD Helps, Christina! We'll be sure to provide you with more information on how to link your Savings account.
Typically, when you open a new account, it will take one business day before it's automatically linked to your online profile. If it's been longer than one business day and it's still not linked to your Online Banking, we ask that you give us a call 24/7 at 888-751-9000 so we can assist further. When you speak with a Banking Specialist, after account verification, we'll be able to not only link your Savings account online, we'll also be able to link it to your existing debit card as well.
If you would prefer to speak with a Specialist in person, feel free to visit during lobby hours. For a listing of or locations as well as hours, please view our Store locator here: http://bit.ly/TDStores.
We hope this helps, Christina and please let us know if you have any other questions. Enjoy your day!
Colleen B, Mount Laurel
May 5, 2015 09:31:20 AM