Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I recently used my credit card to purchase a hunc of stuff but when i tried to see the transactions of that day, I could not see them. I also have a refund that should have appeared on my credit card but do not see that either
December 2, 2016 09:30:26 AM
In reply to Samreen, MarkhM
Welcome to TD Helps, Samreen. We're sorry to hear you're having trouble, and we'll be happy to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact a Credit Card Specialists directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-561-8861. You may also visit your nearest TD Store during lobby hours to speak with a Customer Service Representative. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message, you must first logon to your TD Bank online profile. You may do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps, and please let us know if you have any other questions, Samreen. We hope you have a great weekend.
Customer Service Team, Mount Laurel
December 2, 2016 09:31:53 AM