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john, avon park, fl
June 28, 2015 12:35:22 PM
In reply to john, avon park, fl
Welcome to TD Helps, John. We're sorry you're having trouble accessing your account, and we are happy to point you in the right direction.
As it sounds like you're having trouble viewing one of your accounts online, we recommend connecting with us. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. You may give our Tech Support a call 24/7 at 800-493-7562 and we'll be more than happy to assist upon account verification.
If you are able to access your online profile, but having trouble accessing a particular account, you also have the option of sending a Secure Message via Online Banking. To send a Secure Message, please sign into your account and click on the Customer Service tab and then select "Send a Secured Message." Please be sure to include the details of this particular situation so this may be reviewed. Additionally, you have the option of visiting your local TD Bank Store during lobby hours for assistance. Feel free to look here http://bit.ly/TDStores to find a TD Bank near you.
Thanks for stopping by, John. Have a nice day.
Alara B, Mount Laurel
June 28, 2015 12:36:26 PM