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Gertrude D., Brooklawn
April 9, 2015 11:37:40 AM
In reply to Gertrude D., Brooklawn
Welcome to TD Helps, Gertrude! We understand how important it is to pay your bills on time and we're sorry to hear about any trouble you had. We'll be glad to point you in the right direction to get your bill pay account up and running!
First, since you're experiencing an issue using a portion of our website, it sounds like this may be a browser issue. We'd first recommend that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we also suggest making this update. Please note that our website is compatible with the newest versions of most popular browsers. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether.
If you continue to experience any trouble, to assist you better, we'd ask you to give one of our Tech Support Specialists a call anytime it's convenient for you at 800-493-7562. They're available 24/7 and are glad to be of help with your bill pay account. For a little more information about the TD Bank Bill Pay service, including our FAQs, please see http://bit.ly/1nAVkiK.
If you'll be nearby any of our convenient Store locations, we also invite you to stop in for assistance, and please click here: http://bit.ly/TDStores for a listing of our Stores nearest you.
We hope this helps you, Gertrude! Have a great one and take care.
Kristen P, Mount Laurel
April 9, 2015 11:38:55 AM