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For two weeks now I have been trying to log-in to my on line account. Everytime I try to acces the log-in page, it starts "blinking" in rapid succession. The page keeps reloading about every ten seconds.
September 14, 2015 02:53:41 PM
3 people recommended this |
In reply to Peter, Winslow
Good afternoon Peter,
Thank you for writing to us about this and we apologize for the trouble you're having with your account online.
Since you mentioned that your log in page is blinking, this sounds like a browser issue. We'd first recommend that you clear the cache and cookies, disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we suggest making this update as well. Please note that our website is compatible with the newest versions of most popular browsers. If the issue persists after updating the version, we'd also recommend that you try using a different browser altogether.
We hope these suggestions help with this issue, Peter. If you'd like some assistance with troubleshooting, you can always get in touch with our Tech Support Specialists 24/7 at 800-493-7562.
Thanks again for getting in touch and have a wonderful evening!
Kristen P, Mount Laurel
September 14, 2015 02:55:46 PM
1 person recommended this