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Gloria, Staten Island
August 4, 2015 08:51:42 AM
1 person recommended this |
In reply to Gloria, Staten Island
Thanks for connecting with us, Gloria. We're sorry to hear you're having trouble using the automated system and we'll be glad to provide you with more information.
To access up to the minute details on your account, you may dial our automated banking system (IVR) at 888-751-9000. You will need your account number or debit card number as well as your PIN to get started. Please note that if you haven't set up your phone PIN yet, you will use the last 4 digits of your Social Security number initially, it will then prompt you to set up your phone PIN.
If at any time during the call you'd like to speak with a Banking Specialist please dial 0. Our Banking Specialists are available 24/7 for your convenience.
We hope this helps, Gloria and please let us know if you have any other questions.
Colleen B, Mount Laurel
August 4, 2015 08:52:34 AM
1 person recommended this