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I have a scheduled transfer set from a conscience savings account to a student account on a Sunday. The money won't be on the account until Monday or Tuesday? It says on paper Sunday so how can TD bank change the date?
Kristofer, New York
October 30, 2016 12:40:57 PM
In reply to Kristofer, New York
Thanks for reaching out to us on TD Helps, Kristofer. We are happy to help you select a new date for your transfer.
Depending on how the weekly recurring transfer was originally set up, it may require different actions to change the amount of the future transfers.
If you have initiated the recurring transfer via your Online Banking site, please first log onto your account from here: http://go.td.com/1eaISlq and then following the steps below:
1. Click on the “Transfer” tab at the top of your screen. 2. Click on the “Scheduled Transfers” tab. 3. Click on “Edit”, which is blue and underlined next to the transfer you wish to cancel. 4. Select “Cancel transfer series.” 5. Click “Save Changes.”
Once this recurring transfer series is canceled, you may set up a new series of recurring transfer with the amount you wish to. To set up automatically recurring transfers online, please follow the steps below:
1. Click on the “Transfer” tab at the top of your screen. 2. Fill in the blank fields and be sure to select the proper “TO” & “FROM” accounts. 3. Click on “Schedule Future Transfer.” 4. Select the date for which you wish the first transfer to be initiated. 5. Select the Frequency and choose how often. 6. Click on "Schedule Transfer" 7. Finally, click on “Complete Transfer.”
In case you are running into any difficulties while canceling or scheduling recurring transfers, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist for immediate assistance.
If you have requested the recurring transfer over the telephone or at a local TD Bank store location with one of Banking Specialists, you may contact us 24/7 at 888-751-9000 or visit your local TD Bank store during normal lobby hours to speak with a Banking Specialist. Upon verification, they will be more than happy to change the amount of future transfers for you.
We are here to help out, Kristofer. Feel free to let us know if you have any other questions.
Kris M, Mt. Laurel
October 30, 2016 12:41:41 PM