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I have been making payments online for the last 4 years and for the last two months, every time I go to the same place to make a payment, I get "The One Time Pay system does not understand what you were trying to do. Please try again. (MP99)" Please help.
August 27, 2015 06:27:38 PM
Borrowing & Managing Your Credit
5 people recommended this |
In reply to Casey, Windsor
Good evening Casey,
Thanks so much for writing in tonight.
We do apologize for any issue in making your payment via our loan payment center online. The page for one-time payments can be found here: http://bit.ly/1p7K5PC.
If for any reason this isn't working for you, you may like to clear your cookies and cache, create a new bookmark or favorite, or try using a different browser. As another option, you're welcome to make your payment by phone - our Financial Solutions Group Specialists are available 24/7 at 800-937-5020.
If you have a deposit account with us, you can always pay your loan by transfer when logging in online. To log in, feel free to visit our home page at www.tdbank.com, or please visit: http://bit.ly/1eaISlq to log in and complete your transfer. If you're not banking online with us yet but would like to be, please reach us 24/7 at 888-751-9000 and we can help you get this up and running during your call.
You can also step in to any convenient TD Bank Store location to make a payment as well, and please find one near you here: http://bit.ly/TDStores.
We hope this is helpful, Casey!
Thanks again for your message and have a wonderful night.
Kristen P, Mount Laurel
August 27, 2015 06:28:47 PM
2 people recommended this