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I set up my account info from PNC to be able to transfer money from TD to PNC. When I go to transfer the continue button is greyed out and I am not able to proceed. Please advise me how to fix this.
October 21, 2016 09:46:11 AM
In reply to Susan, Exton
We're sorry to hear that you're having trouble, Susan. We'd be glad to point you in the right direction.
To best assist you, we ask that you contact us directly for help. To do so, you are able to call our Tech Support Specialists 24/7 at 800-493-7562. They would be glad to troubleshoot this issue with you.
You are also able to reach us via secure message while logged in to your online account. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Susan. Have a good day.
Megan K, Mount Laurel
October 21, 2016 09:46:21 AM