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thomas, new york
August 24, 2015 04:55:37 PM
1 person recommended this |
In reply to thomas, new york
Thanks for reaching us on TD Helps, Thomas. We're sorry to hear that you're having trouble and we'd be glad to help.
You have a few options to make your Auto Loan payment and we'd be happy to share with you.
First, we provide the option to make an online loan payment using your bank account with a financial institution with the United States. If you wish to do so, please visit http://bit.ly/1p7K5PC to make a one-time payment (using a Checking account only).
In addition, if you would like to manage your Auto Loan account online, we are happy to provide you with online access. And if you also have a TD Bank deposit account such as a Checking or Savings account, you'll be able to make your Auto Loan payment via transfer after enrolling your accounts for Online Banking.
If you wish to enroll for Online Banking for your personal deposit accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon account verification, we would be happy to help get you started.
If you prefer sending your payment by checks via mail, please feel free to mail your checks to:
TD Bank PO Box 8400 Lewiston, ME 04243
Please note; it may take 7-10 days for delivery and processing, and delays may also occur depending on the post office.
As always, please also feel free to contact our Financial Solutions Group at 800-937-5020. Our Specialists are available 24/7 and would be happy to help.
Or, if you prefer, you're also invited to stop in at any TD Bank Store nearby you to make your Auto Loan payment in person, and for a listing of our closest Stores, please see: http://bit.ly/TDStores.
If your Auto Loan is through TD Auto Finance, you may contact a TD Auto Finance Representative for payment options. They are available Monday through Friday 8:00 AM to 10:00 PM and Saturday 8:00 AM to 7:00 PM at 800-556-8172 to help you.
If you are unable to use these options or you're still having trouble, please reach out to us using the contact information mentioned above. Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps and have a good day.
Megan K, Mount Laurel
August 24, 2015 04:56:03 PM
1 person recommended this