Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
TD Website states that monthly statements are available on-line for viewing/downloading from April 2010-forward. I have a checking account for which I needed information from Aug 2011 thru Aug 2012. When I went to the screen to do this, it told me I needed a checking account to process this transaction. The account in question was a checking account. So why could I not get the statements? I'm paperless...?
May 18, 2016 09:51:12 AM
In reply to Nicole, Derry
We understand your concern, Nicole. We'd be glad to discuss.
Please know that if you're using TD BusinessDirect, keep in mind that only 18 months of statement information is available online at this time. We apologize for any inconvenience.
If you're using personal Online Banking and are unable to view this information, we recommend reaching out to us directly so we may assist. Feel free to contact our Tech Support Specialists 24/7 by dialing 800-493-7562. Once speaking with a Specialist, they will be glad to help with your online account.
We hope to hear from you soon, Nicole and have a good day.
Megan K, Mount Laurel
May 18, 2016 09:51:24 AM
In reply to Megan, Mount Laurel
Hello Megan! It is a personal online checking account that I have had since TD opened in the area (they took over my previous bank). I appreciate the information, that is very helpful! Thank you so much, I hope you have a wonderful rest of your week! Nicole
May 19, 2016 07:31:33 AM
Thanks for kind words, Nicole!
We hope you have a wonderful day!
Let us know if you have any further questions.
Kris M, Mt. Laurel
May 19, 2016 07:33:04 AM