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November 13, 2014 03:41:19 PM
In reply to Shannon, Swansea
Thanks for inquiring on TD Helps today, Shannon.
If your TD ATM or Visa Debit card is linked to your TD Savings account, you should be able to withdraw funds from your Savings account with correct PIN as long as you have sufficient funds in your Savings account to cover this transaction.
If you are still unable to make this withdrawal, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with one of our Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, mount laurel
November 13, 2014 03:44:40 PM