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i have Convenience Checking account. Why did I got maintenance fee of $15? You said as long as I have more than $100 you''ll not get any maintenance fee
September 1, 2015 11:07:50 AM
In reply to Ruthmay, Secaucus
Thank you for dropping by TD Helps, Ruthmay.
At this time, the minimum daily balance requirement for TD Convenience Checking account to avoid the maintenance fee is $100.00. Please note; the minimum daily balance requirement is subject to change.
If you have maintained a daily minimum of $100.00 in your TD Convenience Checking during your previous statement cycle and your account was assessed with a monthly fee, we invite you to contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you. Upon proper account verification, they'll be more than happy to review your account with you and explain the fees as well. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”.
Let us know if you have other questions, Ruthmay. Have a good one!
LiShu R, Mount Laurel
September 1, 2015 11:09:04 AM