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July 9, 2015 11:06:41 AM
In reply to JD, Frenchotown
We appreciate the message today and apologize for any confusion with your account.
We'd like to let you know that TD Bank does not send a notification in the instance that your account becomes inactive, and we apologize if you were provided any misinformation regarding this practice. However, once the account becomes dormant, which can occur after inactivation, we will notify you by mail.
We'd like to tell you a little more about accounts and their statuses. Activity would be required for an account in order to maintain an active status. If no transactions (deposits or withdrawals) are initiated by you on an account it will be considered Inactive after a specified period of time. Savings accounts are automatically changed to an inactive status after nine months of no Customer-initiated activity, and Checking accounts after six months. These accounts will be dormant after three or five years of no activity depending on your region or State.
You're also welcome to see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the U.S. Please keep in mind that once an account becomes dormant, it can be turned over to the State in which the account was opened.
If you're uncertain about the status of your account or would like to reactivate it, we can recommend that you visit us at any TD Bank Store. For a listing of our current locations, see http://bit.ly/TDStores.
Hope this helps a bit, JD and thank again for getting in touch.
Best of luck and we hope to see you at one of our Stores soon.
Kristen P, Mount Laurel
July 9, 2015 11:18:49 AM