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April 28, 2015 01:12:39 PM
In reply to jenna, pittsfield
Thanks for making a stop at TD Helps, Jenna.
Please understand that as we would love to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
As this is an inquiry specifically about a transaction you see on your account, we invite you to contact us directly at 888-751-9000. We are available 24/7 and after account verification, we'd be happy to review this further with you.
If you prefer, you may also visit your local TD Store for assistance. For locations near you, please check out: http://bit.ly/TDStores.
We hope this helps and please let us know if you have any other questions.
Yen D, Mount Laurel
April 28, 2015 01:13:18 PM