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I tried to transfer funds on/around Sept 23 in to my account from my CapitalOne 360 account and TDBank denied the transfer. This resulted in a some debits from my account being denied. Why is this?
September 30, 2015 09:29:50 AM
1 person recommended this |
In reply to Carolyn, Bloomfield
Hello Carolyn, we're sorry to hear of any troubles you are having with your account and would be happy to help point you in the right direction for immediate assistance.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you and discuss all possible options while you're on the phone with us. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here:http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We wish you best of luck, Carolyn. If you have any other questions, please do not hesitate to ask!
Brian M., Mount Laurel
September 30, 2015 09:30:28 AM
1 person recommended this