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A few days ago i purchased some books on the iTunes store. Usually i says insufficient balance to let me know that i cannot purchase the its. I didn't say that and now I am unable to purchase or update any apps on my phone because something happened with my depot card.
August 31, 2015 12:42:27 PM
1 person recommended this |
In reply to Maddie, Berwyn
We’re sorry to hear that you've encountered acceptance issues, Maddie.
To best assist you, we ask that you reach out to us directly for help. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to determine why transactions are not being accepted.
Similarly, you are able to visit us at any TD Store during lobby hours for assistance. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Maddie and have a good day.
Megan K, Mount Laurel
August 31, 2015 12:44:15 PM