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I had a transfer scheduled for tod but when I went on line it did not happen yet
June 12, 2017 12:14:54 PM
In reply to Bruce, Union
We're sorry to hear that your scheduled transfer did not take place, Bruce. We'd be glad to get you the clarification you need.
We recommend reaching out to our Tech Support Specialists to discuss your recurring transfer in greater detail. They are available 24/7 at 800-493-7562.
If you're near a TD Store, our Specialists there would also be glad to review your account. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Since it sounds as though you're enrolled in Online Banking, please also feel free to use our secure message feature. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Please know that TD Helps is considered an unsecured forum. Because of this, we are unable to review your account from here to determine the reason why your transfer did not occur, but we'll be glad to help when you reach us as above.
We hope to chat with you soon, Bruce. Have a lovely day!
Megan K, Mount Laurel
June 12, 2017 12:15:04 PM