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August 18, 2015 10:01:26 AM
2 people recommended this |
In reply to Amber, Annapolis
Good morning, Amber! Great to have you join us on TD Helps.
Please understand we'd like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
We invite you to give us a call 24/7 at 888-751-9000, or feel free to visit us during lobby hours to speak with a Customer Service Representative in person. Upon proper account verification, we will be glad to assist you. Feel free to click here: http://bit.ly/TDStores for a list of TD Bank Stores and hours near you.
If you are enrolled for Online Banking, you may also send a Secure Message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you're currently not enrolled in Online Banking, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s). If you have trouble enrolling online, you may give us a call at the number listed above or visit your local TD Bank Store.
Have a beautiful day.
Sandy D, Mount Laurel
August 18, 2015 10:03:39 AM
1 person recommended this