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Dale, Brooklyn, New York 11235
May 11, 2015 03:04:18 PM
In reply to Dale, Brooklyn, New York 11235
We understand how important it is to receive your statements on time, Dale. We'd be happy to help.
We'd like to tell you a little more about accounts and their statuses. First, activity would be required for an account in order to maintain an Active status. If no transactions (deposits or withdrawals) are initiated by a Customer on an account it will be considered Inactive after a specified period of time and statements will no longer be sent. Savings, Checking or Money Market accounts are automatically changed to an inactive status after one year of no Customer-initiated activity, and these accounts will be Dormant after three or five years of no activity depending on your region or State.
If your account has been listed as inactive or dormant, you are able to visit a TD Store during lobby hours for assistance. By making an over-the-counter deposit with one of our Tellers, your account status will be returned to active. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We also recommending making sure that your account information such as your address is up to date. You are able to call us 24/7 by dialing 888-751-9000. After speaking with our Representatives, they will be happy to confirm the address we have on file with you. You are also able to confirm this information at a TD Store.
Did you know that you are able to view your statement information online by using Online Banking? It is a great tool to help keep track of your banking on a day to day basis. If you are already signed up, feel free to log in here: http://bit.ly/1eaISlq.
Once you've logged in to your account, please follow the steps below to view the statement of your choosing:
- Click on the accounts link at the top of the screen
- Click on the checking account number you would like to view statements on
- Click on the “Statements” tab.
- Choose the statement period you would like to view and click “View Statement”
- You may then click the print icon if you would like to print a copy of your statement
If you are not currently enrolled and would like to be, feel free to begin the process here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number, Social Security Number and email address to complete the enrollment. If you have trouble, please call the number listed above for assistance or visit a TD Store.
We hope this helps, Dale. Take care.
Megan K, Mount Laurel
May 11, 2015 03:06:04 PM