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I'm being told my check has to be verified. But pending transactions don't match what I did please help me....
July 9, 2015 05:41:19 PM
In reply to Luis, Bronx
Hi there Luis,
Good evening and thanks for dropping by to see us.
We do apologize for any discrepancy or confusion with your account. Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. With that being said, we do ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to see what's happening here.
Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you may send us a Secure Message so that we can review your account further. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this will clarify for you, Luis.
All the best and we wish you a great night!
Kristen P, Mount Laurel
July 9, 2015 05:42:25 PM