Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
September 6, 2017 11:55:37 AM
In reply to Manuel, Briarwood
Thanks for bringing your questions to TD Helps today, Manuel.
We're so sorry for any confusion, and we'll be happy to help.
Based on the information you have provided us with, it sounds as if you may have an ATM only card, as these cards typically have 18 digits, whereas Debit Cards will have 16 digits. If you'd like, you're welcome to connect with us to confirm that the card you have in your possession is, in fact, an ATM only card.
Banking Specialists are available 24 hours a day, 7 days a week, for your convenience, and can be reached at 1-888-751-9000. You're also able to connect with a Customer Service Representative at your nearest TD Store location, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps, Manuel. Enjoy the rest of your day!
Brittany M, Mount Laurel
September 6, 2017 11:55:58 AM