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Why do I keep getting charged a $10 fee each month I keep over $500 in my account I get a $4320 deposit in my account each month. I havean automatic deduction taken from my account for the H/E loan which is over $190t
Peter, Stony Brook Ny
November 11, 2016 07:30:45 AM
In reply to Peter, Stony Brook Ny
We understand your concern, Peter. We'd be glad to discuss.
On some of our accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If your account falls below the required minimum, the maintenance fee would be assessed on the last day of your statement cycle.
We do offer different types of accounts, each of which has its own balance requirement. We encourage you to review our checking accounts here: http://go.td.com/1oXjGgF and our Savings accounts here: http://go.td.com/1hzzhPT to locate yours. Please note balance requirements apply to each account individually unless otherwise noted with "combined minimum balance."
Because we do not have access to your personal information since this is considered an unsecured forum , we encourage you to contact our 24/7 Banking Specialists at 888-751-9000 and we would be happy to review your account with you.
If you'd prefer, you also have the option of sending a secure message through Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helps and have a good day.
Megan K, Mount Laurel
November 11, 2016 07:30:55 AM