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June 24, 2015 01:29:56 PM
In reply to Dmytro, Garwood
Welcome to TD Helps, Dmytro. We'd be glad to discuss maintenance fees with you.
On some of our accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If your account falls below the required minimum, the maintenance fee would be assessed on the last day of your statement cycle.
From your question, it sounds like you may have a Convenience Checking Account. For more information on our TD Convenience Checking, we invite you to take a look here: http://bit.ly/18IVtY0.
Because we do not have access to your personal information since this is considered an unsecured forum , we encourage you to contact our 24/7 Customer Service line at 888-751-9000 and a Customer Service Representative would be happy to review your account with you to determine why the fee was assessed.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message."
You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find location near you.
We hope this helps and enjoy your day!
Megan K, Mount Laurel
June 24, 2015 01:30:26 PM