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Why does balance not show when I print off current account history???"
May 6, 2016 06:22:27 PM
In reply to Mary, Merchantville
Thank you for reaching out to us on TD Helps, Mary.
We realize the importance of understanding your statement and the balances it displays. At the top of your statement, there is a section entitled "Account Summary." This portion of your statement displays your account balance at the beginning and end of your statement period, the total amount of debits out of the account, as well as the total amount of credits during the statement period. When you continue down the printed page from online banking, the portion entitled "Account Activity" shows transaction information by date, the amount of the transaction and the resulting balance after the transaction posted. In order to print out a copy of the transactions that have yet to be generated for your current statement cycle is by simply clicking the "printer friendly version" after you're able to view your recent posted transactions. You can view your transactions by also simply navigating to the blue hyperlink of your account name.
There are multiple options available so that you may view or print your recent monthly statements for your deposit account(s) – we will be glad to go over all these options with you.
If you have a personal account, you can log into your account from herehttp://bit.ly/1eaISlq, and please follow the steps below to obtain your statements:
- 1. Click on the Accounts link at the top of the screen 2. Click on the account number you would like to view statements on 3. Click on the “Statements” tab. 4. Choose the statement period you would like to view and click “View Statement” 5. You may then click the print icon if you would like to print a copy of your statement
- If you are enrolled for our BusinessDirect online banking, after logging in your account from here http://bit.ly/1rvBmq8, please follow the same steps above to obtain your statements.
- You may also obtain a copy of your statements while you are at your local TD Bank location. Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details). For hours and locations near you, check out: http://bit.ly/TDStores.
We hope you find our answers helpful, Mary, and please don’t hesitate to return to TD Helps if you have any further questions.
Shanika A, Mount Laurel
May 6, 2016 06:23:06 PM