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I went to the bank today to set up a checking account. I went through the entire the process and it seemed as if every thing was fine. I got my debit card and etc, when i went home to login i couldn't login it said the account did not exist.
August 5, 2015 12:34:50 PM
10 people recommended this |
In reply to Connor, NY
Welcome to TD Helps, Connor, and welcome to the TD Family! Sorry to hear about your difficulties. We'd be glad to help provide some helpful information.
We'd like to share with you that typically, a new account will take one full business day to show on an Online Banking profile. However, if you've made your initial deposit already, you can reach out to our Banking Specialists directly at 888-751-9000. They are available 24/7 and would be more than happy to assist you with making the account visible immediately after proper account authentication.
If you prefer, you could also visit us at any TD Bank Store during lobby hours. For hours and locations near you, check out: http://bit.ly/TDStores.
Please understand that although we would like to assist you directly, as TD Helps is considered an unsecured site, we do not have access to your account information.
We hope this was helpful, Connor. If you need anything else, please do not hesitate to let us know. Have a great day!
Yen D, Mount Laurel
August 5, 2015 12:40:15 PM