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Why does it take so long for a payment to be deducted out of my account after an online/telephone transaction? Is there any way to speed this up with out having to withdraw cash from the ATM? I'm really bad with balancing my checking account
October 5, 2017 11:52:18 AM
In reply to Charles, Lansdale
Hi Charles! Thanks for coming to TD Helps with a great question.
The speed with which a payment is processed and deducted from your account can depend upon a couple of factors.
First, it depends on the transaction type. Normally, debit card transactions are processed by the merchant at the time of the payment and the amount is deducted from your available balance immediately. If your payment is made by ACH, where you provide the merchant your account and routing number, it may take longer. Once submitted, ACH payments generally take 2-5 business days to be deducted from your account.
We must also take into consideration the merchant's processing time. While we will deduct a payment from your available balance as soon as we receive the authorization, there can be a delay in the merchant putting through that authorization. Also, with debit card transactions, the purchase will remain pending on the account until the merchant collects the funds. Once they do, it will show posted to your statement.
We hope this helps explain, Charles! If you have any additional questions, please don't hesitate to reach out to us here or give us a call 24/7 at 888-751-9000. And as always, you're welcome to stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc.
We hope you're having a great day, Charles!
Candice A, Mount Laurel
October 5, 2017 11:52:37 AM
How much do you charge for money orders?
October 5, 2017 01:27:45 PM
Welcome back, Charles!
Typically, there is a fee to get a Money Order from the bank. Currently, there is a $5.00 fee to receive a Money Order. Please note that these fees are subject to change and you can review our most up-to-date Personal Fee Schedule here: https://go.td.com/2kFZ5mK. If a TD Bank Customer however, please know that these fees may be waived depending on the type of account(s) that you have with us. If you currently have one of the following products, then any fees for Money Orders or Official Checks are waived as a courtesy:
• TD Sixty Plus Checking • TD Premier and Private Premier Checking • TD Relationship and Private Relationship Checking • Private Tiered Checking • 50 Plus and Private 50 Plus Checking • TD and Private High-Yield Savings • Elite Savings • TD Relationship Savings • Select and Private Select Money Market • Plus and Private Plus Money Market • TD Business Premier Checking
When you're ready to pick one up, just go ahead and stop by the nearest TD Store with I.D. found here: http://go.td.com/1f9DSJR for assistance.
Have a great day!
Alara B, Mount Laurel
October 5, 2017 01:28:03 PM