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It can take up to a week for my credit card charges to show up online and on my app. I have other credit cards and they all show my pending charges within moments of me making them, the way my TD debit cards do. It's very frustrating and makes it very difficult for me to track my charges and balance. I use my TD card for household expenses because my husband and I both have TD checking accounts but if this doesn't improve very soon I will stop using my TD card and use one of my other credit cards instead.
October 17, 2014 02:20:06 PM
2 people recommended this |
In reply to Amelia, Philadelphia
Thanks for reaching us on TD Helps, Amelia. We apologize for any trouble you've had in viewing your credit card transactions, and would like to be of assistance.
Based on your description, it sounds like you're looking at your TD Bank credit card account via your Online Banking for your deposit accounts. We'd like to invite you to use TD Card Services Online Banking, a dedicated site designed specifically for your credit card.
If you haven't already done so, you can begin your account here: http://bit.ly/1mZCFef. You'll need your credit card account number and other personal information to complete the enrollment process. If you encounter any issues with enrollment, please feel free to call a TD Card Services Specialist 24/7 at 888-561-8861, who can help get you up and running!
Once this is completed, you'll be able to see your credit card transactions while they are pending, and closer to real time. We hope you'll appreciate this improvement and are able to better keep track of your charges and remaining balance.
Please let us know of other questions, Amelia! We hope you have a wonderful day.
Justin B, Mount Laurel
October 17, 2014 02:22:02 PM