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cindy, chester springs
October 26, 2014 11:49:32 AM
In reply to cindy, chester springs
Thank you for visiting TD Helps today, Cindy. We're sorry you're having difficulties with our Bill Pay service and are more than happy to guide you in the right direction to get this resolved.
Our free online Bill Pay service is available to all TD Bank Customers who have active Checking or Money Market accounts and also have valid US or Canadian Addresses. We invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, you may contact our Digital Banking Team by calling 24/7 at 800-493-7562 or visiting your local TD Bank store. Upon proper verification, we will be glad to assist you with your Bill Pay service. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
Another option will be sending us a secure message via your online banking if you are currently enrolled for our online banking service. After logging onto your account from here: http://bit.ly/1eaISlq, please click on "Send a Secure Message" link, which is located on the left hand corner under "Message Center". You may choose a subject and type the message in the Comments/Requests section. Once you finish typing, you may click on Send.
We hope the information provided help. Let us know if you have any further questions. Hope you have a fantastic day!
Elizabeth D, Mount Laurel
October 26, 2014 12:45:27 PM